Return Policy

FEEDBACK

Refunds and exchange conditions:

The brand authorizes all refund requests or size exchanges in the same color and same product range.

But the shipment of the product is supported by the customer, it will also be received and checked by our teams.

These possibilities take effect from the receipt of the package with a maximum period of 5 days.

Delayed or missing refunds (if applicable)

If you haven't received a refund yet, double-check your bank account first.
Then contact your credit card company, as it may take some time for your refund to appear officially.

Then contact your bank. Posting a refund is often preceded by a processing time.

If you have taken all these steps and still have not received your refund, contact us at the following address: marvin.chevignac@outlook.fr.

Sale or promotion items (if applicable)
Only regular priced items are refundable. Unfortunately, sale or promotion items are not.

Exchanges (if applicable)
We only replace items that were originally defective or damaged. If you need to replace yours with the same article, send us an e-mail at marvin.chevignac@outlook.fr and send your article to: 44 bis avenue de brabois, Villers les nancy, 54600, France.

Gifts
If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the equivalent value of the returned item. Once the returned item has been received, a gift voucher will be sent to you by post.

If the item was not marked as a gift at the time of purchase, or if the gift giver had the order sent to themselves with the intention of delivering it to you later, her that we will send the refund and she will therefore know that you have returned her gift.

Dispatch
To return your product, you must send it to the following postal address: 44 bis avenue de Brabois, Villers les Nancy, 54600, France.

The shipping costs associated with returning your item are your responsibility. They are not refundable. If you receive a refund, the cost of return shipping will be deducted.

Depending on where you live, the time it takes to receive your exchanged product may vary.

If you are shipping an item worth more than €75, we recommend using a trackable shipping service or insuring your shipment. We do not guarantee that we will receive the returned item.